Data Deletion Instructions

You may ask Staff Finder Kft., operating under the APEX AI Desk brand, to delete personal information associated with your account or a conversation handled through a connected business channel.

How to request deletion

1. Email hello@apexaidesk.com from the address associated with your account where possible.
2. Use the subject APEX AI Desk data deletion request.
3. Identify the relevant APEX workspace or business, the connected channel and the account or conversation to which the request relates. Do not send passwords, access tokens or payment details.

Verification and processing

We verify the requester's identity and authority before deleting data. If a business uses APEX as its service provider, we may route the request to that business because it controls the customer relationship and applicable retention instructions. We will confirm receipt and explain any information needed to complete the request.

Data is deleted or anonymised where required, subject to lawful security, accounting, dispute and regulatory retention obligations. Removing data from APEX does not automatically delete copies independently held by a connected platform such as Meta or by the business that owns the workspace.

More information

Read our Privacy Policy for more information about processing, retention and your rights.